Privacy policy

In short

• We collect as little personal data as possible.
• No analytics, no tracking, no advertising cookies.
• Our fonts are served from our own server, not from Google.
• When you book a call or email us, we use your details to talk with you, prepare our work together and keep track of our business relationship.

Who is responsible

The controller under the General Data Protection Regulation (GDPR) is:

Farsea GmbH
Liselotte-Herrmann-Straße 12, 10407 Berlin, Germany
Email: hello@farsea.ai

For any question about your data, write to us at the address above. Full company details are in our Impressum.

Visiting this website

This website is hosted by Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA. When you open a page, Cloudflare's servers automatically process technical data that your browser sends:

• IP address
• Date and time of the request
• Page requested and the website you came from (referrer)
• Browser, operating system and device type

We need this data to deliver the website, keep it secure and fix errors. The legal basis is our legitimate interest in a secure, working website (Art. 6 (1) (f) GDPR). Server logs are deleted automatically after a short period, at the latest after 7 days.

Booking a call

You can book a call with us through Cal.com, a scheduling service provided by Cal.com, Inc. (USA). When you book, we process:

• your name, business email address and company
• your answers to our short booking questions (for example firm size and tools)
• the date and time you choose, and any notes you add

We use this data to schedule, prepare and hold the call, and to follow up afterwards. The legal basis is the preparation of a contract at your request (Art. 6 (1) (b) GDPR) and our legitimate interest in organising business meetings (Art. 6 (1) (f) GDPR). The booking appears in our Google Workspace calendar, and the video call link is created there.

When you open the booking calendar, Cal.com may store technically necessary data in your browser so the scheduler works. Cal.com's own privacy policy applies to its service: cal.com/privacy.

Contacting us by email

Our email, calendar and documents run on Google Workspace. When you email us, we process your email address, your name and whatever you write, so we can answer you. If your message is about working with us, the legal basis is the preparation or performance of a contract (Art. 6 (1) (b) GDPR); otherwise it is our legitimate interest in answering enquiries (Art. 6 (1) (f) GDPR).

Managing client and prospect relationships

We keep business contact details of clients, prospects and partners in Clarify, a CRM provided by Clarify, Inc. (USA). This includes name, company, role, business contact details, our emails and meeting notes, and the status of our conversations. We use it to keep track of enquiries, proposals and projects. The legal basis is the preparation or performance of a contract (Art. 6 (1) (b) GDPR) and our legitimate interest in managing our business relationships (Art. 6 (1) (f) GDPR).

You can object to this at any time by emailing hello@farsea.ai.

Cookies and tracking

We do not use cookies for analytics, marketing or advertising, and we do not use tracking tools. You therefore do not see a cookie banner on this website. The only exception is the technically necessary data Cal.com may store when you open the booking calendar.

Service providers

We use these providers to run our business. Each processes personal data only on our instructions, under a data processing agreement (Art. 28 GDPR).

Transfers outside the EU

Some of these providers process data in the USA. Where a provider is certified under the EU-U.S. Data Privacy Framework, the transfer is covered by the European Commission's adequacy decision (Art. 45 GDPR). Otherwise we agree the EU Standard Contractual Clauses with the provider (Art. 46 (2) (c) GDPR).

How long we keep data

• Server logs: at the latest after 7 days.
• Enquiries, bookings and prospect records: usually up to 12 months after our last real exchange, unless we start working together.
• Client records and business correspondence: as long as tax and commercial law requires, usually 6 to 10 years.

Your rights

Under the GDPR you have the right to:

• get a copy of the data we hold about you (Art. 15)
• have incorrect data corrected (Art. 16)
• have your data deleted (Art. 17)
• restrict how we use your data (Art. 18)
• receive your data in a portable format (Art. 20)
• object to processing based on our legitimate interest (Art. 21)

To use any of these rights, email hello@farsea.ai.

You can also complain to a data protection supervisory authority. The authority responsible for us is the Berlin Commissioner for Data Protection and Freedom of Information (datenschutz-berlin.de).

Changes to this policy

We update this policy when our website, tools or services change. The date at the top shows the latest version.